Shipping & Delivery Information

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Unframed Prints

Printing & Shipping:

• Unframed Prints: Custom-made and sent from New York City, London, Paris, or Sydney.
  → Allow 2-3 business days for printing and dispatch

Estimated Delivery Times*

(*provided by delivery services)

Country	Standard Delivery	Express Delivery
Australia	3–6 business days	1–3 business days
United States	1–5 business days	–
United Kingdom	2-3 business days
Europe	2-5 business days
Canada	5-7 business days
New Zealand	4-7 business days	–
South America	5-7 business days
Rest of World	Contact Alexandra to confirm delivery times

Need help? Contact: hello@alexandrajansen.com

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Flat Rate Shipping (Tracked & Insured)

Region	Standard Rate	Express Rate
Australia	Free	$15.95 AUD
United States & Canada	$7.50 USD	—
United Kingdom	Free	—
EU	Free	—
New Zealand	$12.50 NZD	—
South America	$9.50 USD	—
Rest of World	Calculated at checkout	—

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Framed Prints

Free shipping on all framed prints (tracked & insured courier delivery) sent from Sydney.

Craftsmanship & Delivery:

• Australia:
  • Dispatched within 8 business days + 1–4 business days delivery
• Rest of World:
  • Dispatched in 14 business days from Sydney

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Packaging Details

• Smaller prints flat-packed with acid-free paper and sturdy, non-bleached cardboard backing
• Size A2+ rolled in a sturdy cardboard tube, acid-free paper, and a 100% compostable, non-plastic sleeve

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Free Worldwide Shipping

Enjoy free global shipping with a minimum spend.
All orders include tracking numbers and shipping updates.

100% Damage-Free Guarantee:
If your print is damaged during transit, we’ll replace it ASAP.

Customs & Duties

US tariffs are included in delivery.
International customers outside of US, UK, EU, and AUS may be subject to customs or duties fees.
Please check your country’s regulations to avoid unexpected charges.